Cancellation & Change
At Eayonhair, we aim to provide the best possible shopping experience. We understand that plans can change and that you might need to cancel or adjust your order. Here's how we can help:
- Cancellation & Change Before Shipping: You can cancel your order or request changes before it is shipped. Simply contact us at info@eayonhair.com or call us at 1(626)861-3531. Our team is ready to assist you promptly and process your request efficiently.
- Cancellation & Change After Delivery: Regrettably, once your order has been delivered, we can't accommodate cancellation or change requests. This restriction is due to our inability to manage the logistics process in real time. However, our hassle-free return and exchange policy has you covered.
- Return & Exchange Within 30 Days: If you're not completely satisfied with your purchase, don't worry! You can contact Eayonhair within 30 days of receiving your items to start a return or exchange process. We are committed to ensuring your satisfaction, and we will handle the logistics costs related to the return or exchange.
We strive to make your experience with Eayonhair as seamless and pleasant as possible. If you have any questions or concerns about our cancellation, change, return, or exchange policies, don't hesitate to contact us. Your satisfaction is our priority!
Cancellation-Refund Processing Time
Refunds issued within 2 business days. Processing times vary by payment method.
|
Refund Method |
Refund Time Frame |
|
PayPal |
3 business days |
|
Credit/Debit Card |
10 business days |
|
AfterPay |
3 business days |
|
Zip Pay |
3 business days |
|
Sezzle |
3 business days |
Terms and Conditions Apply.
Thank you for choosing Eayonhair.
Warm regards,
Eayon Hair Team